Pronto!
Phone calls represent an important means of communication in both daily and professional life. In the Italian language, the ability to conduct formal and informal phone calls plays a crucial role. Learning the right words and key phrases for these two communication spheres is fundamental to be effective and respectful in various contexts.
Formal phone calls in Italian:
Formal phone calls require a respectful tone and a certain level of formality in words and approach. During such conversations, it is advisable to use specific words and sentences.
Keywords and phrases for formal phone calls in Italian:
PRONTO! – Literally it means READY!. This word is used to start a call by both the caller and the receiver.
Buongiorno / Buonasera – Appropriate greetings to start the call.
Vorrei parlare con / Desidero parlare con / C’è / Potrebbe passarmi… – Request to be connected with a specific person.
Chi la desidera? – To know who’s on the phone.
Sono / Mi chiamo… – Personal introduction.
Attenda un attimo, per favore. To ask to wait.
Per favore / Per cortesia / La ringrazio / Grazie / Mi dispiace – Expressions of courtesy.
Può richiamare tra un’ora? / Vuole lasciare un messaggio? – Asking to call back or leave a message.
Potrei richiamare tra un’ora? / Potrei lasciare un messaggio? – Asking to call back or leave a message.
Vuole lasciare il suo numero? – To ask if you would like to leave your telephone number.
Potrei lasciare il mio numero? – To ask if it’s possible to leave one’s own telephone number.
La faccio richiamare. – To inform the person that they will be called back.
Informal phone calls in Italian:
Informal phone calls are more relaxed and less rigid than formal ones. However, it’s still important to maintain a certain level of respect and courtesy. During an informal call, you can use different expressions and sentences.
Keywords and phrases for informal phone calls in Italian:
PRONTO! – Literally it means READY!. This word is used to start a call by both the caller and the receiver.
Chi lo desidera? / Chi lo cerca? / Chi parla? / Chi è? – To ask who’s calling.
Ciao / Salve – Informal greetings to start the conversation.
Come va? / Come stai? – Asking how the person is doing.
Te lo passo. – To transfer the requested person.
Grazie / Grazie mille – Informal thanks.
Ci sentiamo presto! – Informal farewell to end the call.
Scusa/scusi per il disturbo. – Apologizing for any inconvenience.
Figurati! / Ma Figurati! – Typical expressions to say YOU’RE WELCOME, for those who want to explore the meaning and usage of this expression: What does FIGURATI mean in Italian?
Conclusions:
Regardless of the type of call, clarity and courtesy are fundamental. Listening carefully and responding appropriately to questions or requests is essential for effective communication. Remember, adapting the language and tone to the situation is the key to conducting successful phone calls in Italian.
Practising these keywords and phrases will help you feel more confident during both formal and informal calls, enabling you to communicate clearly and effectively in Italian. In Italian language courses, phone calls are practiced in a fun way between students and teachers. Happy practicing!